Contact Us

Have questions about our handmade decor pieces? Interested in a custom commission? We'd love to hear from you.

Visit Our Workshop

Address:

183 Lake Haven Dr
Jefferson, TX 75657
United States

Phone:

+1 (903) 263-6791

Email:

connect@retailertrue.world

Business Hours:

Monday - Friday: 9:00 AM - 5:00 PM Central Time
Saturday - Sunday: Closed
We observe major US holidays

Response Time:

We typically respond to email inquiries within 24-48 hours during business days. For faster response, please call during business hours.

Ordering & Payment Information

How to Order

Contact us through the form below or by phone to discuss available pieces or custom orders. We'll provide pricing and timeline information for your consideration.

Payment Methods

We accept Visa, Mastercard, American Express, Discover, and PayPal. All payments are processed securely through encrypted payment gateways.

Shipping & Delivery

We ship throughout the United States via USPS, UPS, and FedEx. Shipping costs vary by size, weight, and destination. Delivery typically takes 5-10 business days.

Pricing

Pricing varies based on size, materials, and complexity. Limited edition pieces and custom commissions are priced individually. All prices are in US dollars. Contact us for specific pricing information and quotes.

All transactions are processed in US dollars. Sales tax will be calculated based on your shipping address in accordance with applicable state and local tax laws.

Send Us a Message

Use the form below to inquire about our pieces, discuss custom orders, or ask any questions. We typically respond within 24-48 hours.